PRIVACY POLICY

JCD Plumbing Corporation

Effective Date: 01/01/2026

JCD Plumbing Corporation (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following personal and technical information when you interact with our website, services, or communication systems:

Name

Phone number (including mobile number)

Email address

Property or service address

Service requests, estimates, and project details

Appointment and communication history

Website usage data (such as cookies and analytics data)

2. How We Use Your Information

We use collected information solely for legitimate business and service-related purposes, including:

Providing plumbing and renovation services

Scheduling, confirming, and managing appointments

Sending service updates, reminders, and follow-ups

Communicating regarding estimates, invoices, and project status

Improving customer experience and internal operations

Maintaining required business records and service history

3. SMS & Communication Consent (A2P-Compliant)

By providing your phone number through our website, forms, booking tools, messaging platforms, or by directly contacting us, you consent to receive service-related communications from JCD Plumbing Corporation. These communications may include:

Appointment confirmations and reminders

Service updates and scheduling messages

Estimate, invoice, or payment-related notifications

Customer support and follow-up messages

Messages may be sent via SMS text message, phone call, email, or automated / AI-assisted systems.
Message frequency varies based on service interaction. Message and data rates may apply.

Opt-Out & Help

You may opt out of SMS messages at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly using the information below.

Opting out of SMS messages does not affect essential service communications delivered by other means.

4. Mobile Information Sharing Statement (REQUIRED)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Mobile information is used strictly for direct, service-related communication between JCD Plumbing Corporation and its customers.

5. Cookies & Tracking Practices

Our website may use cookies, tracking pixels, and analytics tools to understand website traffic and improve performance. This data:

Is used only for internal analytics and website optimization

Is not used for SMS messaging

Is not linked to mobile phone numbers for marketing purposes

You may disable cookies through your browser settings; however, some website features may not function properly.

6. AI & Automation

We may use automated or AI-assisted tools to support customer service operations, including appointment scheduling, reminders, communication routing, and follow-ups. These systems operate under internal controls and do not independently market to users.

7. Information Sharing

We do not sell, rent, trade, or share personal information with third parties for marketing purposes.

Information may be shared only with trusted service providers (such as communication, scheduling, or payment platforms) strictly as necessary to operate our business and deliver services.

8. Data Security & Handling

We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, loss, or disclosure.

9. User Rights

You have the right to request access to, correction of, or deletion of your personal information. You may also withdraw consent or opt out of communications at any time.

Requests can be made using the contact information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

11. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact:

JCD Plumbing Corporation
📍 Glen Ellyn, IL
📞 (630) 748-9158
📧 [email protected]